The Pollack Peacebuilding team reviews and discusses the latest research related to workplace conflict, social psychology, and conflict resolution. Read the research summary here:
https://pollackpeacebuilding.com/blog/research-examines-how-to-give-an-effective-intergroup-apology/
Summary of:
Nunney, S. J., & Manstead, A. S. R. (2021). Improving the effectiveness of intergroup apologies: The role of apology content and moral emotions. Peace and Conflict: Journal of Peace Psychology. Advance online publication. http://dx.doi.org/10.1037/pac0000571
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